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Your privacy is important to us. We, at The Bedroom Store, are committed to making your search for the perfect bedding product simpler. Customers are required to provide us with basic information in order to help us improve your shopping experience and comply with their shopping orders. We take all the necessary measures to prevent the misuse of your information in any way. We understand the importance of your privacy so protecting customer’s privacy is our topmost priority.
Collecting Personal Information and its use
You would be required to provide information including your name, your address, postal code, gender, email address, contact number, payment details, etc while registering or ordering for the website. We may also gather information about your access to our website, number of times you visited our website, number of pages you visit on our website and the services accessed by you on our website. This information is used by us only for the purpose of personalizing your shopping experience, to process your transactions, deliver your orders, process the payment and to make communication regarding your order details. The contact details including your contact number and email address are used to contact you in order to fulfill your order, sending information, promotional codes and notifying you regarding any upcoming offer, updates or new services. This information is also used by us in the completion of your transaction. Besides the personal information, we may also collect the browsing data of the user which includes the IP address, the operating system, type of browser used, duration of accessing the website, date and time when the website has been accessed. This information is used by us for diagnostics purpose which would help us to identify fraudulent activities and to take suitable actions against the same.
Securing user’s information:
Our team ensures that all kind of safety measures are taken to ensure that user’s information is protected and is not misused or exposed to the third party. We do not engage in any activity of selling, renting, transferring or trading of any user’s personal information to the third party. The personal information collected by us is stored in a secure server and while payment, we use an encryption technique that prevents user’s data from being hacked.
In order to protect our customers and our company from fraudulent activities or theft, we may share some or all of your personal information collected (including your identity and other related information in our records) with other companies/subsidiaries/affiliates of The Bedroom Store, other third parties, companies, retailers and to financial and other organizations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.
All the telephonic conversation (incoming/outgoing) may be recorded for training and quality purposes to verify the call content. It may be used along with your records for regulatory compliance, preventing, or detecting criminal activity and for complaint resolution.
Disclosure of Your Information
Collection of your data is also meant to understand your preferences and choices regarding the products or services of the third party. Disclosure of any such personal data to the third party is subjected to the consent by the user. It indicates that the user is willing to receive information regarding a product by the third party. We also disclose your information to the companies who are responsible for providing services on our behalf like the web servers, customer care, the companies responsible for processing the payment and marketing services. These companies would not disclose any of your information to any third party. In event of any merger or acquisition by a third party, then the user information would be disclosed to such third party. Besides this, we may disclose the user information if we believe in good faith that disclosing such information is necessary for protecting our rights, protecting the security and integrity of the nation, protecting the user’s interest or rights or complies with the legal process as applicable under Qatar law.
We take all the required measures to protect against unauthorized access, use, alteration, disclosure or destruction of Personal Information. Any customer information that we collect and store that discloses the personal identification of the customer is protected using appropriate means, and The Bedroom Store is not responsible for any unauthorized access or use of the data by the third party unless such access is enabled due to our negligence or willful misconduct.
Protecting your data is important to us. Therefore, we take certain precautions to ensure the better protection of your personal information:
● We take all the security measures to ensure the safety of your data which includes the use of Secure Socket Layer (SSL) software to prevent the loss, misuse, or alteration of your personal information. Our website is certified by VeriSign and all the transactions are managed through our partnership with KNET and Gulf Bank.
● All the personal information that you provide to us is stored on our secure (password- and firewall- protected) servers. All the transactions made by you to us or received by you from us are encrypted using SSL technology.
● While performing a transaction, we display only last four digits of your credit/debit card number. In the case of Visa or Master Card, the CVV number would be requested while in case of KNET card, KNET pin would be required to confirm the order. However, the entire card number would be needed by the respective card companies while processing your order.
Some security measures should be taken at your end as well. It is important to protect yourself against unauthorized access to your account or to your computer while the account is logged in. It is advisable to log out your account when exiting firstname.lastname@example.org.
After receiving your product/products, you may receive an email from our side asking for a review and rating for the product/products that you have purchased from us. Additionally, we may also ask certain questions related to your product/products that the other customers have submitted.
You may note that:
● Once you shared your review, we may share it on other The Bedroom Store company/subsidiary/affiliate website.
● The review or answer for the questions takes 72 hours to reflect on the website provided it is as per our publishing guidelines.
● You may submit your review anonymously.
● It is not possible for you to edit/remove your review after submission.
In case of any further information on this service or you wish to edit/remove your review, feel free to contact us on our customer service email id email@example.com.
❖ You have an option to receive a copy of your Personal Information that we retain in our records. Provision of such information will be subject to:
● Receipt of a written request from you
● Payment of a fee (if any)
● Presenting an appropriate identity evidence
❖ We may withhold such Personal Information to the extent permitted by law.
❖ You may opt out of email marketing at any time. You just need to update us to not to process your personal information for the same. In case you are concerned that any of the personal information that we hold is inaccurate, you may contact us regarding the same and we would make the required changes.
❖ You may receive emails from The Bedroom Store based on your subscription request. If at any moment, your wish to unsubscribe the same, then you may click on the “Unsubscribe” link that is present on the bottom of our email.