Online return policy
Returns
Our refund
policy is 15 Days. Unfortunately, we can’t offer you a refund or exchange after
this period. To be eligible for a return, your item must be unused and in the
same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as
food, flowers, newspapers or magazines cannot be returned. We also do not
accept products that are intimate or sanitary goods, hazardous materials, or
flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refunds
(if applicable)
Once your
return is received and inspected, we will send you an email to notify you that
we have received your returned item. We will also notify you of the approval or
rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
(if applicable)
We only
replace items if they are defective or damaged. If you need to exchange it for
the same item, send us an email at mktg@thebedroomstoreqa.com and
send your item to: Porto Arabia Drive, Doha, Qatar.
Shipping
Our products
are shipped within 4-7 Days using the following carriers: USPS FedEx UPS. To
return your product, you should mail your product to: Porto Arabia Drive, Doha, Qatar . You will be responsible for paying
for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund. Depending on where you live, the time it may take
for your exchanged product to reach you, may vary. If you are shipping an item
over $50, you should consider using a track able shipping service or purchasing
shipping insurance. We don’t guarantee that we will receive your returned item.